Email aliases for service accounts will grant a mailbox an @ufl.edu email address instead of @ad.ufl.edu or some other third level domain.
An email alias can be requested by Dept. IT for a service account if the following conditions are met:
- The service account has already been created and a mailbox attached.
- The requested alias must contain a hyphen. For example test-account@ufl.edu.
- The request must come from the Dept. IT.
If the above conditions are met, please contact the UFIT Help Desk to request the alias, or submit a ticket at https://ufl.teamdynamix.com/TDClient/33/IT-Portal/Home/