If you have just created your GatorLink account or if you are receive An ERROR stating your account requires the use of two-factor authentication (2FA) to access this application. You need to enroll in two-factor authentication.
Warning: To avoid issues with two-factor authentication, you should start the enrollment process from a computer, not a mobile device. Using a mobile device can lead to setting up device based authentication that will not work when you try to login on any device other than the mobile device you enrolled with.
- On a computer connected to the Internet, navigate to https://it.ufl.edu/get-connected/multi-factor-authentication/getting-started/
- If you are not associated with UF Health, click the "UF GatorLink Enroll" button. UF Health users please select the option for the UF Health area you are associated with.
- Enter your GatorLink username and password, or UF Health Credentials.
- Select "duo mobile" to add an Android/iOS device, or select the method you prefer.
- If you are setting up a mobile device (Android/iOS) you will need to download the Duo Mobile app on the device you want to register.
- Once you have downloaded the Duo app. open it and tap "setup account."
- Tap "use a QR code"
- You will need to allow the app to use your camera, then on your computer, click "I have Duo Mobile installed."
- A QR code will appear, scan it with your mobile device.
- Follow the prompts on your mobile device to finish adding your account.
- Once the account has been added in Duo Mobile, go back to your computer and follow the prompts to finish enrolling.
Tip: Once you have enrolled, it is highly recommended that you add a secondary method of authentication just in case you lose access to your primary method. You can find more information about adding a secondary method on
here.
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For further assistance, please contact the UFIT Help Desk.