My Recently Visited Services

Jamf Pro is a comprehensive management system for Apple macOS computers and iOS devices. With Jamf Pro, organizations can proactively manage the entire lifecycle of all Apple devices. This includes deploying and maintaining software, responding to security threats, distributing settings, and analyzing inventory data.

BeyondTrust Remote Support provides departments with a secure, on-demand remote support solution that is easy to use, supports most major device types (e.g. Windows, Mac, Linux, iOS, Android), and can be utilized by a technician to provide assistance to both UF and personally owned endpoints both on and off campus.

SharePoint is a collaboration tool that can be used by students, faculty and staff. It provides a version-controlled platform for managing documents, projects, and processes.

HiPerGator is the University of Florida's supercomputer. Use this service type for all issues and support requests for HiPerGator software applications, auxiliary services, hardware, job scheduler, storage, interfaces and access via ssh or web interfaces, data transfers, and other issues that do not fall within the scope of other service types below. Software requests include application and package installation on HiPerGator, help with individual installs, environments, workflows, management and hosting of reference data and so on.

The myUFL portal provides UF students, faculty, and staff with direct access to UF's online resources, information, and systems. From the portal, users have single sign on access to Faculty & Research Services, Financial Information Services, Human Resource Information Services, Student Services, Data Analytics, Data Warehouse, Reporting Services, and Identity & Access Management.

Building Network - Wired offers installation and maintenance services for wired networking systems within buildings. This service includes setting up Ethernet cables, network switches, and other necessary hardware to ensure a stable and high-speed internet connection throughout the building. Our team of experienced technicians can design, install, and troubleshoot wired networks to meet the specific needs of businesses or residential buildings.

NaviGator Assistant is the standard platform for UF campus to create simple AI assistants using a curated list of data source. Assistant is part of NaviGator AI suite which provides self-service access to AI services for UF students, faculty and staff.

A network issue is anything that stops your internet or computer network from working properly.

Application is not opening, error messages are being displayed, or just need assistance using the software.

myUF Marketplace is a single procure-to-pay system designed to streamline processes for faculty and staff. A joint initiative of the Division of Finance and Accounting and Procurement Services, myUF Marketplace is an online system for departmental purchasing of goods and services. To access myUF Marketplace, please log into the myUFL system.

Request phones for onboarding faculty and staff. Voicemail password resets, phone triage setup and reconfiguration, hardware issues.

Request for toner and minor repair (excluding Xerox printers). Driver reinstallation, paper jams, printing quality, connection problems, etc.

Building access to be granted for all student, staff and faculty personnel.

Facilities maintains a comfortable, safe, and productive work environment. From lighting and temperature control to cleanliness and repairs, we ensure your workspace supports your daily operations.

HiPerGator-RV (ResVault) is a secure computing environment where scientists and collaborators can conduct research on restricted and confidential data. HiPrGator-RV (ResVault) is designed to run virtual machines that are secure and pre-approved with the capacity for large-scale data storage and computation. The environment is compliant with NIST 800-151 rev2 to handle Controlled Unclassified Information (CUI) as required, for example, by Export Administration Regulations (EAR) and International Traffic in Arms Regulations (ITAR) data.

iLab Solutions is a web-based service designed to support research. The Interdisciplinary Center for Biotechnology Research (ICBR) uses this Core Facility Management system to streamline the process of ordering and billing for core facility services enabling customers to request services, reserve equipment, track samples and progress, manage invoices, and communicate with core staff members.

The UFIT Information Security Office responds to and investigates information security incidents related to misuse or abuse of university information and information technology resources. An information security incident is defined as an event, whether electronic, physical or social that adversely impacts the confidentiality, integrity or availability of University of Florida data or information systems; or a real or suspected action, inconsistent with University of Florida Privacy or Acceptable Use policies. Incident Management services are triggered by an event or request, such as a report of a compromised host, wide-spreading malicious code, software vulnerability, or an event that was identified by an intrusion detection or logging system. Alerts and Warnings involves disseminating information that describes an intruder attack, security vulnerability, intrusion alert, computer virus, or hoax, and providing any short-term recommended course of action for dealing with the resulting p

UFIT provides the only authorized access to Azure resources for UF. Cloud resources are contained within an account that ensures security and audit requirements are met to protect UF data. The Cloud Enablement team works with constituents to design, build, test and maintain services within Azure.

Yammer is a freemium enterprise social networking service used for communication within UF.

Web Services supports the UF homepage (ufl.edu) in addition to other critical path sites. These sites represent the university and act as a conduit to other UF Web sites. The critical path sites are often the first impression of UF for many people including high-leverage individuals such as potential donors, students, faculty or staff as well as legislators, peer reviewers, and others. Our goal is to maintain the high quality of web presence for the University of Florida as a flagship university. Because the UF homepage is an emergency communication channel, we coordinate with the official UF disaster and crisis teams on an on-going basis. Web Services also provides expertise and outreach by assisting clients in creating sites that are accessible and adhere to the standards set forth by the IT Policy Committee.

Depending on which credentials are used for authentication HiPerGator accounts can be classified as UF internal, InCommon federated, and external accounts. Internal and federated accounts use GatorLink or federated institutional credentials for authentication. A prospective HiPerGator user who doesn’t have UF GatorLink or an account with an institution that is a member of InCommon Federation must request an external GatorLink account. This also applies to current HiPerGator users who will be leaving UF if they will fall into the external user category when their GatorLink account expires.