Popular Services

UFIT provides telecommunications services for the University of Florida.

Building Network - Wired offers installation and maintenance services for wired networking systems within buildings. This service includes setting up Ethernet cables, network switches, and other necessary hardware to ensure a stable and high-speed internet connection throughout the building. Our team of experienced technicians can design, install, and troubleshoot wired networks to meet the specific needs of businesses or residential buildings.

NaviGator Assistant is the standard platform for UF campus to create simple AI assistants using a curated list of data source. Assistant is part of NaviGator AI suite which provides self-service access to AI services for UF students, faculty and staff.

GatorMail provides email, calendaring, and Global Address Book for students, faculty and staff. The email service also encompasses SMTP, and Proofpoint on-premise mail volume hygiene service.

Provides the administration and maintenance of both static and dynamic IP addresses.

UF's wireless networks give users mobility and flexibility by enabling them to access the network without being tied to a physical location. To offer the benefits of this service to the University of Florida community we have deployed a campus-wide wireless network.

The myUFL portal provides UF students, faculty, and staff with direct access to UF's online resources, information, and systems. From the portal, users have single sign on access to Faculty & Research Services, Financial Information Services, Human Resource Information Services, Student Services, Data Analytics, Data Warehouse, Reporting Services, and Identity & Access Management.

NaviGator Chat is a web application that provides UF students, faculty, and staff the ability to chat with several large language models (LLM) and use image generation models with their own data sets. Chat is part of NaviGator AI suite which provides self-service access to AI services for UF students, faculty and staff.

Apache Website Hosting provides managed Apache/Linux website resources from within UFIT's infrastructure to run your website.

UFIT manages and oversees operation of the UF campus intranet. Switches, routers, fiber and copper cables link together the various buildings on campus and connect them to the outside world and to each other. An additional service is to provide the network infrastructure in UF's two Data Centers.

IT@UF provides customer support for faculty and staff on their UF-owned and managed desktops, laptops, tablets, printers and other workspace devices. TSS and IT Partners - listed at https://it.ufl.edu/itsm/about/structure/it-part... - use myIT ticketing, otherwise contact your departmental or unit IT support team directly for instructions on submitting local IT help requests. If your IT support unit uses myIT ticketing, submit a "UF-Owned Computer and Device Support" help request if you are experiencing problems or want to make a change with your UF-managed devices and services, such as computers, printers, email, browsers, internet connection, network files, etc. This is also the form to use if you want to change access rights for your employees, obtain quotes on software and hardware, or have general IT-related questions. For issues with classroom, computing labs or other equipment publicly available to students, please see the "Classrooms and Learning Space Support" service.

File Server Hosting provides fully managed file server resources (accessible via SMB or NFS) from within UFIT's existing infrastructure.

Microsoft Systems Center Configuration Manager (SCCM) provides remote control, patch management, software distribution, operating system deployment, network access protection and hardware and software inventory. Organizations may control their organizations deployed Windows endpoints from a single console.

The Directory and Phone Number Assistance Service allows you to locate professional information for published faculty and staff.

NaviGator Toolkit is a collection of AI tools that help UF students, faculty, and staff kickstart their custom applications to make them AI-powered. Additionally, Toolkit provides UF students, faculty, and staff the ability to use several large language models (LLM), image generation models, and text to speech/speech to text models via the UF AI Gateway. Toolkit is part of NaviGator AI suite which provides self-service access to AI services for UF students, faculty and staff.

UFApps provides access to software applications from any computing device--laptops, tablets, desktops, and smartphones--from any location, at any time. This project began as a one-year pilot project funded by the Student Tech Fee. Due to overwhelmingly positive feedback, UFApps is a full production UFIT service for students and faculty!

UFIT provides complete system administration functionality for your servers for your department.

Teams at UF, as the hub for teamwork in O365, is where people - including those outside of our organization - can actively connect and collaborate in real time to get things done. Have a conversation right where the work is happening, whether coauthoring a document, having a meeting, or working together in other apps and services. Teams is the place to have informal chats, iterate quickly on a project, work with team files, and collaborate on shared deliverables.

MS-SQL hosting provides managed MS-SQL resources from within UFIT's enterprise infrastructure.

Listserv provides an enterprise email list management platform which allows faculty, staff, and students to handle list subscriptions, allows individualized subscription settings, email distribution, periodic digests, searchable archives, activity reports, distributed list ownership, and message delivery error handling.

myRequest provides a service management platform for shared service offices to manage and track their daily service requests.

The Enterprise Document Management system, which consists of methods and tools to capture, manage, store, preserve, and deliver content and documents is UF's primary central document management repository.