Popular Services

UFIT provides telecommunications services for the University of Florida.

Building Network - Wired offers installation and maintenance services for wired networking systems within buildings. This service includes setting up Ethernet cables, network switches, and other necessary hardware to ensure a stable and high-speed internet connection throughout the building. Our team of experienced technicians can design, install, and troubleshoot wired networks to meet the specific needs of businesses or residential buildings.

GatorMail provides email, calendaring, and Global Address Book for students, faculty and staff. The email service also encompasses SMTP, and Proofpoint on-premise mail volume hygiene service.

IT@UF provides customer support for faculty and staff on their UF-owned and managed desktops, laptops, tablets, printers and other workspace devices.  TSS and IT Partners - listed at https://it.ufl.edu/itsm/meet-the-itsm-team/it-p... use myIT ticketing, otherwise contact your departmental or unit  IT support team directly for instructions on submitting local IT help requests. If your IT support unit uses myIT ticketing, submit a "UF-Owned Computer and Device Support" help request if you are experiencing problems or want to make a change with your UF-managed devices and services, such as computers, printers, email, browsers, internet connection, network files, etc. This is also the form to use if you want to change access rights for your employees, obtain quotes on software and hardware, or have general IT-related questions. For issues with classroom, computing labs or other equipment publicly available to students, please see the "Classrooms and Learning Space Support" service.

Software Licensing Services (SLS) supports software license purchasing and distribution for departments, faculty, staff and students for specific software contracts at the University of Florida.

NaviGator Toolkit is a collection of AI tools that help UF students, faculty, and staff kickstart their custom applications to make them AI-powered. Additionally, Toolkit provides UF students, faculty, and staff the ability to use several large language models (LLM), image generation models, and text to speech/speech to text models via the UF AI Gateway. Toolkit is part of NaviGator AI suite which provides self-service access to AI services for UF students, faculty and staff.

The University of Florida Virtual Private Network (VPN) Service is designed to allow university faculty, staff, and students to securely "tunnel" into campus over commodity networks, such as the Internet, and access services as if the user were on campus. It is also ideal for use over campus wireless networks.

Listserv provides an enterprise email list management platform which allows faculty, staff, and students to handle list subscriptions, allows individualized subscription settings, email distribution, periodic digests, searchable archives, activity reports, distributed list ownership, and message delivery error handling.

Dropbox is a cloud file sharing and storage offering for UF faculty and staff which allows for collaboration for both UF and non-UF participants.

The myUFL portal provides UF students, faculty, and staff with direct access to UF's on-line resources, information, and systems. myUFL HR provides functionality supporting: Awards & Recognition, Benefits, Insurance, Work/Life Events, Forms, Fringe Benefits Pool, Classification & Compensation, Employee Relations, Workers Compensation, Labor Relations, Performance Reviews Equity & Diversity, Leave Administration, Vacation, Sick, Holidays, Time Reporting, Policies/Handbook, Recruitment/Staffing, and Organizational Development.

UFIT manages and oversees operation of the UF campus intranet. Switches, routers, fiber and copper cables link together the various buildings on campus and connect them to the outside world and to each other. An additional service is to provide the network infrastructure in UF's two Data Centers.

Technology Support Services (TSS) is dedicated to providing comprehensive IT solutions and support, ensuring seamless technology experiences for its customers

The Directory and Phone Number Assistance Service allows you to locate professional information for published faculty and staff.

The myTraining portal is an integrated training management system for faculty and staff at the University of Florida and UF Health Shands. This "one-stop" portal enables faculty and staff to view training schedules, register for professional and required classes, and complete online training.

HiPerGator is the University of Florida's supercomputer. Use this service type for all issues and support requests for HiPerGator software applications, auxiliary services (like PubApps), hardware, job scheduler, storage, access via SSH or web interfaces, data transfers, and other issues that do not fall within the scope of other service types below. Software requests include application and package installation on HiPerGator, help with individual installs, environments, workflows, management, hosting of reference data, etc. See HiPerGator User Documentation for more information.

Apache Website Hosting provides managed Apache/Linux website resources from within UFIT's infrastructure to run your website.

Virtual Machine (VM) hosting provides VMs to run dedicated and customized Linux or Windows systems.

UF's wireless networks give users mobility and flexibility by enabling them to access the network without being tied to a physical location. To offer the benefits of this service to the University of Florida community we have deployed a campus-wide wireless network.

For issues regarding the use of the GatorLink Passwords, Access Request System, or any other questions regarding Identity Access Management, please contact the UF Computing Help Desk, (352)392-HELP(4357). For role requests or myUFL access issues, contact your Department Security Administrator. If you need assistance with your Identity Registry profile please contact your Identity Coordinator .

UFIT provides the only authorized access to Azure resources for UF. Cloud resources are contained within an account that ensures security and audit requirements are met to protect UF data. The Cloud Enablement team works with constituents to design, build, test and maintain services within Azure.

Mediasite Lecture Capture is the component of the Mediasite streaming platform that provides automated rich media capture and recording of lectures in select classrooms and lecture halls.

The Student Information System (Student Self Service) is the university's primary system for student administration including functionality supporting Student Administration, Records, and Finance. It also contains Classroom Maintenance, Minors, Classroom Reservations/Scheduling, Name Changes, and Common Course. Additionally, it includes Issues, Non-degree Registration, Correspondence Study/Grades, Petitions, Course Descriptions, Publications Orders/Inventory, Course Title Changes, Registration, Curriculum Changes, Repeat Course Information, Degree Applications/Processing, Social Security Number Corrections, Dismissal/Probation, Stock Requests, Distance Education, Transcript Requests, Drop/Add, Withdrawals, Student Financial Aid, Federal Verification, and Graduate Degree Certification Processing.