Popular Services
UFIT provides telecommunications services for the University of Florida.
Building Network - Wired offers installation and maintenance services for wired networking systems within buildings. This service includes setting up Ethernet cables, network switches, and other necessary hardware to ensure a stable and high-speed internet connection throughout the building. Our team of experienced technicians can design, install, and troubleshoot wired networks to meet the specific needs of businesses or residential buildings.
Provides the administration and maintenance of both static and dynamic IP addresses.
The University of Florida Virtual Private Network (VPN) Service is designed to allow university faculty, staff, and students to securely "tunnel" into campus over commodity networks, such as the Internet, and access services as if the user were on campus. It is also ideal for use over campus wireless networks.
GatorMail provides email, calendaring, and Global Address Book for students, faculty and staff. The email service also encompasses SMTP, and Proofpoint on-premise mail volume hygiene service.
UFApps provides access to software applications from any computing device--laptops, tablets, desktops, and smartphones--from any location, at any time. This project began as a one-year pilot project funded by the Student Tech Fee. Due to overwhelmingly positive feedback, UFApps is a full production UFIT service for students and faculty!
IT@UF provides customer support for faculty and staff on their UF-owned and managed desktops, laptops, tablets, printers and other workspace devices. TSS and IT Partners - listed at https://it.ufl.edu/itsm/meet-the-itsm-team/it-p... use myIT ticketing, otherwise contact your departmental or unit IT support team directly for instructions on submitting local IT help requests. If your IT support unit uses myIT ticketing, submit a "UF-Owned Computer and Device Support" help request if you are experiencing problems or want to make a change with your UF-managed devices and services, such as computers, printers, email, browsers, internet connection, network files, etc. This is also the form to use if you want to change access rights for your employees, obtain quotes on software and hardware, or have general IT-related questions. For issues with classroom, computing labs or other equipment publicly available to students, please see the "Classrooms and Learning Space Support" service.
Virtual Machine (VM) hosting provides VMs to run dedicated and customized Linux or Windows systems.
UF's wireless networks give users mobility and flexibility by enabling them to access the network without being tied to a physical location. To offer the benefits of this service to the University of Florida community we have deployed a campus-wide wireless network.
Two-factor authentication strengthens access security by requiring two methods to verify your identity. These methods can include something you know - like a username and password, plus something you have - like a smartphone app to approve authentication requests. Due to the number of attempted and successful account compromises UF is increasing account security by augmenting the thing you “know” (your username and password) with a Two-Factor Authentication platform called Duo, allowing you to use a mobile phone app and more, to protect your personal data and institutional systems.
UFIT is pleased to provide access to free copies of Office 365 to UF students, faculty, and staff. As part of UF's campus-wide licensing agreement, the Microsoft Office 365 program allows multiple full downloads of Microsoft Office to personal computers and mobile devices at no charge.
UFIT manages and oversees operation of the UF campus intranet. Switches, routers, fiber and copper cables link together the various buildings on campus and connect them to the outside world and to each other. An additional service is to provide the network infrastructure in UF's two Data Centers.
NaviGator Toolkit is a collection of AI tools that help UF students, faculty, and staff kickstart their custom applications to make them AI-powered. Additionally, Toolkit provides UF students, faculty, and staff the ability to use several large language models (LLM), image generation models, and text to speech/speech to text models via the UF AI Gateway. Toolkit is part of NaviGator AI suite which provides self-service access to AI services for UF students, faculty and staff.
UF GO is a new unified travel and PCard system through which UF faculty and staff will complete travel requests (previously known as “travel authorizations”), file travel expense reports and reconcile PCard charges. https://www.fa.ufl.edu/departments/travel/ (352) 392-1241
NaviGator Assistant is the standard platform for UF campus to create simple AI assistants using a curated list of data source. Assistant is part of NaviGator AI suite which provides self-service access to AI services for UF students, faculty and staff.
OneDrive is a cloud file sharing and storage offering for UF students, faculty, and staff which allows for collaboration for both UF and non-UF participants.
Technology Support Services (TSS) is dedicated to providing comprehensive IT solutions and support, ensuring seamless technology experiences for its customers
Software Licensing Services (SLS) supports software license purchasing and distribution for departments, faculty, staff and students for specific software contracts at the University of Florida.
Zoom is an easy to use video conferencing service that is now available to all students, faculty, and staff at UF for meetings, collaboration, and just to connect to other people. Any user with a Zoom account can create Zoom meetings that can accommodate up to 100 participants. In addition to individual accounts, webinar rooms of 100, 300, 500, and 1000 "seats" are available to be scheduled. Zoom is also available in Canvas for instructors to use in their courses.
Microsoft Systems Center Configuration Manager (SCCM) provides remote control, patch management, software distribution, operating system deployment, network access protection and hardware and software inventory. Organizations may control their organizations deployed Windows endpoints from a single console.
UFIT provides complete system administration functionality for your servers for your department.
A/V Design and Installation Services provides design, installation, user interface creation and programming services for any department on campus seeking professional audiovisual integration. All systems are designed per user needs and can range in complexity from simple classroom projector rooms to broadcast-quality, distance-learning videoconferencing recording studios.