Popular Services

UFIT provides telecommunications services for the University of Florida.

Building Network - Wired offers installation and maintenance services for wired networking systems within buildings. This service includes setting up Ethernet cables, network switches, and other necessary hardware to ensure a stable and high-speed internet connection throughout the building. Our team of experienced technicians can design, install, and troubleshoot wired networks to meet the specific needs of businesses or residential buildings.

NaviGator Toolkit is a collection of AI tools that help UF students, faculty, and staff kickstart their custom applications to make them AI-powered. Additionally, Toolkit provides UF students, faculty, and staff the ability to use several large language models (LLM), image generation models, and text to speech/speech to text models via the UF AI Gateway. Toolkit is part of NaviGator AI suite which provides self-service access to AI services for UF students, faculty and staff.

GatorMail provides email, calendaring, and Global Address Book for students, faculty and staff. The email service also encompasses SMTP, and Proofpoint on-premise mail volume hygiene service.

Provides the administration and maintenance of both static and dynamic IP addresses.

Technology Support Services (TSS) is dedicated to providing comprehensive IT solutions and support, ensuring seamless technology experiences for its customers

UF GO is a new unified travel and PCard system through which UF faculty and staff will complete travel requests (previously known as “travel authorizations”), file travel expense reports and reconcile PCard charges. https://www.fa.ufl.edu/departments/travel/ (352) 392-1241

Microsoft Intune is a cloud-based endpoint management solution. It manages user access to organizational resources and simplifies app and device management across the organization's devices.

UF's wireless networks give users mobility and flexibility by enabling them to access the network without being tied to a physical location. To offer the benefits of this service to the University of Florida community we have deployed a campus-wide wireless network.

IT@UF provides customer support for faculty and staff on their UF-owned and managed desktops, laptops, tablets, printers and other workspace devices.  TSS and IT Partners - listed at https://it.ufl.edu/itsm/meet-the-itsm-team/it-p... use myIT ticketing, otherwise contact your departmental or unit  IT support team directly for instructions on submitting local IT help requests. If your IT support unit uses myIT ticketing, submit a "UF-Owned Computer and Device Support" help request if you are experiencing problems or want to make a change with your UF-managed devices and services, such as computers, printers, email, browsers, internet connection, network files, etc. This is also the form to use if you want to change access rights for your employees, obtain quotes on software and hardware, or have general IT-related questions. For issues with classroom, computing labs or other equipment publicly available to students, please see the "Classrooms and Learning Space Support" service.

Apache Website Hosting provides managed Apache/Linux website resources from within UFIT's infrastructure to run your website.

The myTraining portal is an integrated training management system for faculty and staff at the University of Florida and UF Health Shands. This "one-stop" portal enables faculty and staff to view training schedules, register for professional and required classes, and complete online training.

Virtual Machine (VM) hosting provides VMs to run dedicated and customized Linux or Windows systems.

Listserv provides an enterprise email list management platform which allows faculty, staff, and students to handle list subscriptions, allows individualized subscription settings, email distribution, periodic digests, searchable archives, activity reports, distributed list ownership, and message delivery error handling.

UFIT is pleased to provide access to free copies of Office 365 to UF students, faculty, and staff. As part of UF's campus-wide licensing agreement, the Microsoft Office 365 program allows multiple full downloads of Microsoft Office to personal computers and mobile devices at no charge.

UFIT manages and oversees operation of the UF campus intranet. Switches, routers, fiber and copper cables link together the various buildings on campus and connect them to the outside world and to each other. An additional service is to provide the network infrastructure in UF's two Data Centers.

Software Licensing Services (SLS) supports software license purchasing and distribution for departments, faculty, staff and students for specific software contracts at the University of Florida.

NaviGator Chat is a web application that provides UF students, faculty, and staff the ability to chat with several large language models (LLM) and use image generation models with their own data sets. Chat is part of NaviGator AI suite which provides self-service access to AI services for UF students, faculty and staff.

Active Directory is the on-premises domain service used for Gatorlink account authentication and centrally managing users, devices, permissions, and group policies. Entra ID is the cloud-based, identity‑as‑a‑service platform used for authentication, authorization, and single sign-on for users, devices, applications, and services using MFA, Conditional Access, and identity governance across Microsoft and third‑party apps.

HiPerGator is the University of Florida's supercomputer. Use this service type for all issues and support requests for HiPerGator software applications, auxiliary services (like PubApps), hardware, job scheduler, storage, access via SSH or web interfaces, data transfers, and other issues that do not fall within the scope of other service types below. Software requests include application and package installation on HiPerGator, help with individual installs, environments, workflows, management, hosting of reference data, etc. See HiPerGator User Documentation for more information.

UFIT provides complete system administration functionality for your servers for your department.

SharePoint is a collaboration tool that can be used by students, faculty and staff. It provides a version-controlled platform for managing documents, projects, and processes.