Popular Services

UFIT provides telecommunications services for the University of Florida.

NaviGator Toolkit is a collection of AI tools that help UF students, faculty, and staff kickstart their custom applications to make them AI-powered. Additionally, Toolkit provides UF students, faculty, and staff the ability to use several large language models (LLM), image generation models, and text to speech/speech to text models via the UF AI Gateway. Toolkit is part of NaviGator AI suite which provides self-service access to AI services for UF students, faculty and staff.

GatorMail provides email, calendaring, and Global Address Book for students, faculty and staff. The email service also encompasses SMTP, and Proofpoint on-premise mail volume hygiene service.

Building Network - Wired offers installation and maintenance services for wired networking systems within buildings. This service includes setting up Ethernet cables, network switches, and other necessary hardware to ensure a stable and high-speed internet connection throughout the building. Our team of experienced technicians can design, install, and troubleshoot wired networks to meet the specific needs of businesses or residential buildings.

Provides the administration and maintenance of both static and dynamic IP addresses.

IT@UF provides customer support for faculty and staff on their UF-owned and managed desktops, laptops, tablets, printers and other workspace devices.  TSS and IT Partners - listed at https://it.ufl.edu/itsm/meet-the-itsm-team/it-p... use myIT ticketing, otherwise contact your departmental or unit  IT support team directly for instructions on submitting local IT help requests. If your IT support unit uses myIT ticketing, submit a "UF-Owned Computer and Device Support" help request if you are experiencing problems or want to make a change with your UF-managed devices and services, such as computers, printers, email, browsers, internet connection, network files, etc. This is also the form to use if you want to change access rights for your employees, obtain quotes on software and hardware, or have general IT-related questions. For issues with classroom, computing labs or other equipment publicly available to students, please see the "Classrooms and Learning Space Support" service.

The myTraining portal is an integrated training management system for faculty and staff at the University of Florida and UF Health Shands. This "one-stop" portal enables faculty and staff to view training schedules, register for professional and required classes, and complete online training.

UFIT manages and oversees operation of the UF campus intranet. Switches, routers, fiber and copper cables link together the various buildings on campus and connect them to the outside world and to each other. An additional service is to provide the network infrastructure in UF's two Data Centers.

The myUFL portal provides UF students, faculty, and staff with direct access to UF's online resources, information, and systems. From the portal, users have single sign on access to Faculty & Research Services, Financial Information Services, Human Resource Information Services, Student Services, Data Analytics, Data Warehouse, Reporting Services, and Identity & Access Management.

Apache Website Hosting provides managed Apache/Linux website resources from within UFIT's infrastructure to run your website.

The access request system is the role-based security request system that users utilize to gain access to enterprise applications. Role requests are initiated by Department Security Administrators. For more information, please visit http://identity.it.ufl.edu/process/overview/.

Listserv provides an enterprise email list management platform which allows faculty, staff, and students to handle list subscriptions, allows individualized subscription settings, email distribution, periodic digests, searchable archives, activity reports, distributed list ownership, and message delivery error handling.

HiPerGator is the University of Florida's supercomputer. Use this service type for all issues and support requests for HiPerGator software applications, auxiliary services (like PubApps), hardware, job scheduler, storage, access via SSH or web interfaces, data transfers, and other issues that do not fall within the scope of other service types below. Software requests include application and package installation on HiPerGator, help with individual installs, environments, workflows, management, hosting of reference data, etc. See HiPerGator User Documentation for more information.

NaviGator Assistant is the standard platform for UF campus to create simple AI assistants using a curated list of data source. Assistant is part of NaviGator AI suite which provides self-service access to AI services for UF students, faculty and staff.

UFApps provides access to software applications from any computing device--laptops, tablets, desktops, and smartphones--from any location, at any time. This project began as a one-year pilot project funded by the Student Tech Fee. Due to overwhelmingly positive feedback, UFApps is a full production UFIT service for students and faculty!

Software Licensing Services (SLS) supports software license purchasing and distribution for departments, faculty, staff and students for specific software contracts at the University of Florida.

Administrative support for active projects including adding time buckets, reassigning resources, closing projects, and handling ongoing project needs.

UF's wireless networks give users mobility and flexibility by enabling them to access the network without being tied to a physical location. To offer the benefits of this service to the University of Florida community we have deployed a campus-wide wireless network.

DSA Authorization Form (PDF). This form is used to designate a Department Security Administrator (DSA) for your area, or to initiate a security role change when your DSA transfers to another UF unit. This is is also the form to submit when your DSA no longer works for UF, or is no longer serving as the DSA for your unit. This form must be filled out and signed by the appropriate vice president, dean, director, or department chair. Approver Authorization Form (PDF). The individual you authorize as security role approver will have very important responsibilities. Using the Access Request System, approvers will review and act on requests made by Department Security Administrators (DSA) to grant or remove access to administrative computer applications for people in their department, college or division.

Jamf Pro is a comprehensive management system for Apple macOS computers and iOS devices. With Jamf Pro, organizations can proactively manage the entire lifecycle of all Apple devices. This includes deploying and maintaining software, responding to security threats, distributing settings, and analyzing inventory data.

For issues regarding the use of the GatorLink Passwords, Access Request System, or any other questions regarding Identity Access Management, please contact the UF Computing Help Desk, (352)392-HELP(4357). For role requests or myUFL access issues, contact your Department Security Administrator. If you need assistance with your Identity Registry profile please contact your Identity Coordinator .

UFIT's Academic Technology Classroom Support team is responsible for providing support to instructors teaching in UF's general purpose classrooms, designing, upgrading, and maintaining UF's general purpose classrooms, and providing chargeback second-tier support to units with their own A/V and instructional technology installations.