Popular Services

UFIT provides telecommunications services for the University of Florida.

Building Network - Wired offers installation and maintenance services for wired networking systems within buildings. This service includes setting up Ethernet cables, network switches, and other necessary hardware to ensure a stable and high-speed internet connection throughout the building. Our team of experienced technicians can design, install, and troubleshoot wired networks to meet the specific needs of businesses or residential buildings.

GatorMail provides email, calendaring, and Global Address Book for students, faculty and staff. The email service also encompasses SMTP, and Proofpoint on-premise mail volume hygiene service.

NaviGator Toolkit is a collection of AI tools that help UF students, faculty, and staff kickstart their custom applications to make them AI-powered. Additionally, Toolkit provides UF students, faculty, and staff the ability to use several large language models (LLM), image generation models, and text to speech/speech to text models via the UF AI Gateway. Toolkit is part of NaviGator AI suite which provides self-service access to AI services for UF students, faculty and staff.

UFIT is pleased to provide access to free copies of Office 365 to UF students, faculty, and staff. As part of UF's campus-wide licensing agreement, the Microsoft Office 365 program allows multiple full downloads of Microsoft Office to personal computers and mobile devices at no charge.

Provides the administration and maintenance of both static and dynamic IP addresses.

Apache Website Hosting provides managed Apache/Linux website resources from within UFIT's infrastructure to run your website.

Virtual Machine (VM) hosting provides VMs to run dedicated and customized Linux or Windows systems.

HiPerGator is the University of Florida's supercomputer. Use this service type for all issues and support requests for HiPerGator software applications, auxiliary services (like PubApps), hardware, job scheduler, storage, access via SSH or web interfaces, data transfers, and other issues that do not fall within the scope of other service types below. Software requests include application and package installation on HiPerGator, help with individual installs, environments, workflows, management, hosting of reference data, etc. See HiPerGator User Documentation for more information.

IT@UF provides customer support for faculty and staff on their UF-owned and managed desktops, laptops, tablets, printers and other workspace devices.  TSS and IT Partners - listed at https://it.ufl.edu/itsm/meet-the-itsm-team/it-p... use myIT ticketing, otherwise contact your departmental or unit  IT support team directly for instructions on submitting local IT help requests. If your IT support unit uses myIT ticketing, submit a "UF-Owned Computer and Device Support" help request if you are experiencing problems or want to make a change with your UF-managed devices and services, such as computers, printers, email, browsers, internet connection, network files, etc. This is also the form to use if you want to change access rights for your employees, obtain quotes on software and hardware, or have general IT-related questions. For issues with classroom, computing labs or other equipment publicly available to students, please see the "Classrooms and Learning Space Support" service.

TeamDynamix is a platform managed by UFIT that provides service management, asset management, and project management capabilities. TeamDynamix is utilized by UFIT and federated IT units for IT management and support functions. Additionally, TeamDynamix serves as a customer support and service management platform for non-IT functions in several campus departments.

UFIT manages and oversees operation of the UF campus intranet. Switches, routers, fiber and copper cables link together the various buildings on campus and connect them to the outside world and to each other. An additional service is to provide the network infrastructure in UF's two Data Centers.

UF GO is a new unified travel and PCard system through which UF faculty and staff will complete travel requests (previously known as “travel authorizations”), file travel expense reports and reconcile PCard charges. https://www.fa.ufl.edu/departments/travel/ (352) 392-1241

The myTraining portal is an integrated training management system for faculty and staff at the University of Florida and UF Health Shands. This "one-stop" portal enables faculty and staff to view training schedules, register for professional and required classes, and complete online training.

Listserv provides an enterprise email list management platform which allows faculty, staff, and students to handle list subscriptions, allows individualized subscription settings, email distribution, periodic digests, searchable archives, activity reports, distributed list ownership, and message delivery error handling.

HiPerGator-RV (HPG-RV) is a secure computing environment where scientists and collaborators can conduct research on restricted and confidential data. HiPerGator-RV (HPG-RV) is designed to run virtual machines that are secure and pre-approved, with the capacity for large-scale data storage and computation. The environment is compliant with NIST 800-171 Rev3 to handle Controlled Unclassified Information (CUI) as required by Export Administration Regulations (EAR) and International Traffic in Arms Regulations (ITAR) data. In addition, HPG-RV is compliant with NIST 800-53 Rev. 5 for other types of restricted data.

The access request system is the role-based security request system that users utilize to gain access to enterprise applications. Role requests are initiated by Department Security Administrators. For more information, please visit http://identity.it.ufl.edu/process/overview/.

Active Directory is the on-premises domain service used for Gatorlink account authentication and centrally managing users, devices, permissions, and group policies. Entra ID is the cloud-based, identity‑as‑a‑service platform used for authentication, authorization, and single sign-on for users, devices, applications, and services using MFA, Conditional Access, and identity governance across Microsoft and third‑party apps.

Technology Support Services (TSS) is dedicated to providing comprehensive IT solutions and support, ensuring seamless technology experiences for its customers

SSL certificates are issued from Comodo, via the InCommon agreement. Each college and major unit director may assign two or three individuals within their area to administer the SSL certificates.

Dropbox is a cloud file sharing and storage offering for UF faculty and staff which allows for collaboration for both UF and non-UF participants.

NaviGator Assistant is the standard platform for UF campus to create simple AI assistants using a curated list of data source. Assistant is part of NaviGator AI suite which provides self-service access to AI services for UF students, faculty and staff.

ETD Technical Support is provided by the Application Support Center at the UF Computing Help Desk. We provide formatting support for UF graduate students while they prepare and submit their dissertation or thesis to the Graduate School Editorial Office. This is accomplished by providing informational seminars, formatting templates, online tutorials and one-on-one consultation (walk-in as available and by appointment). We're located with the UF Computing Help Desk in Hub 132. To contact us (or to make an appointment for consultation), please submit a ticket here or call us at 392-HELP (option 5) and ask for an appointment to review thesis or dissertation formatting.