Popular Services

UFIT provides telecommunications services for the University of Florida.

Building Network - Wired offers installation and maintenance services for wired networking systems within buildings. This service includes setting up Ethernet cables, network switches, and other necessary hardware to ensure a stable and high-speed internet connection throughout the building. Our team of experienced technicians can design, install, and troubleshoot wired networks to meet the specific needs of businesses or residential buildings.

GatorMail provides email, calendaring, and Global Address Book for students, faculty and staff. The email service also encompasses SMTP, and Proofpoint on-premise mail volume hygiene service.

IT@UF provides customer support for faculty and staff on their UF-owned and managed desktops, laptops, tablets, printers and other workspace devices.  TSS and IT Partners - listed at https://it.ufl.edu/itsm/meet-the-itsm-team/it-p... use myIT ticketing, otherwise contact your departmental or unit  IT support team directly for instructions on submitting local IT help requests. If your IT support unit uses myIT ticketing, submit a "UF-Owned Computer and Device Support" help request if you are experiencing problems or want to make a change with your UF-managed devices and services, such as computers, printers, email, browsers, internet connection, network files, etc. This is also the form to use if you want to change access rights for your employees, obtain quotes on software and hardware, or have general IT-related questions. For issues with classroom, computing labs or other equipment publicly available to students, please see the "Classrooms and Learning Space Support" service.

Software Licensing Services (SLS) supports software license purchasing and distribution for departments, faculty, staff and students for specific software contracts at the University of Florida.

NaviGator Toolkit is a collection of AI tools that help UF students, faculty, and staff kickstart their custom applications to make them AI-powered. Additionally, Toolkit provides UF students, faculty, and staff the ability to use several large language models (LLM), image generation models, and text to speech/speech to text models via the UF AI Gateway. Toolkit is part of NaviGator AI suite which provides self-service access to AI services for UF students, faculty and staff.

Provides the administration and maintenance of both static and dynamic IP addresses.

Listserv provides an enterprise email list management platform which allows faculty, staff, and students to handle list subscriptions, allows individualized subscription settings, email distribution, periodic digests, searchable archives, activity reports, distributed list ownership, and message delivery error handling.

The myTraining portal is an integrated training management system for faculty and staff at the University of Florida and UF Health Shands. This "one-stop" portal enables faculty and staff to view training schedules, register for professional and required classes, and complete online training.

The myUFL portal provides UF students, faculty, and staff with direct access to UF's on-line resources, information, and systems. myUFL HR provides functionality supporting: Awards & Recognition, Benefits, Insurance, Work/Life Events, Forms, Fringe Benefits Pool, Classification & Compensation, Employee Relations, Workers Compensation, Labor Relations, Performance Reviews Equity & Diversity, Leave Administration, Vacation, Sick, Holidays, Time Reporting, Policies/Handbook, Recruitment/Staffing, and Organizational Development.

UFIT manages and oversees operation of the UF campus intranet. Switches, routers, fiber and copper cables link together the various buildings on campus and connect them to the outside world and to each other. An additional service is to provide the network infrastructure in UF's two Data Centers.

The University of Florida Virtual Private Network (VPN) Service is designed to allow university faculty, staff, and students to securely "tunnel" into campus over commodity networks, such as the Internet, and access services as if the user were on campus. It is also ideal for use over campus wireless networks.

Virtual Machine (VM) hosting provides VMs to run dedicated and customized Linux or Windows systems.

The Directory and Phone Number Assistance Service allows you to locate professional information for published faculty and staff.

Dropbox is a cloud file sharing and storage offering for UF faculty and staff which allows for collaboration for both UF and non-UF participants.

Two-factor authentication strengthens access security by requiring two methods to verify your identity. These methods can include something you know - like a username and password, plus something you have - like a smartphone app to approve authentication requests. Due to the number of attempted and successful account compromises UF is increasing account security by augmenting the thing you “know” (your username and password) with a Two-Factor Authentication platform called Duo, allowing you to use a mobile phone app and more, to protect your personal data and institutional systems.

UFIT is pleased to provide access to free copies of Office 365 to UF students, faculty, and staff. As part of UF's campus-wide licensing agreement, the Microsoft Office 365 program allows multiple full downloads of Microsoft Office to personal computers and mobile devices at no charge.

HiPerGator is the University of Florida's supercomputer. Use this service type for all issues and support requests for HiPerGator software applications, auxiliary services (like PubApps), hardware, job scheduler, storage, access via SSH or web interfaces, data transfers, and other issues that do not fall within the scope of other service types below. Software requests include application and package installation on HiPerGator, help with individual installs, environments, workflows, management, hosting of reference data, etc. See HiPerGator User Documentation for more information.

Apache Website Hosting provides managed Apache/Linux website resources from within UFIT's infrastructure to run your website.

UFIT provides complete system administration functionality for your servers for your department.

Individuals starting their employment with the University of Florida or transferring between UF units need access to electronic resources necessary for their job (computers, email, network file drives, printers, distribution lists, ...). For this access to be granted, the manager of the individual or local HR representative should submit an IT provisioning form to their local IT support group as part of the onboarding process for the new employee.

UFIT provides the only authorized access to Azure resources for UF. Cloud resources are contained within an account that ensures security and audit requirements are met to protect UF data. The Cloud Enablement team works with constituents to design, build, test and maintain services within Azure.