Popular Services

UFIT provides telecommunications services for the University of Florida.

Building Network - Wired offers installation and maintenance services for wired networking systems within buildings. This service includes setting up Ethernet cables, network switches, and other necessary hardware to ensure a stable and high-speed internet connection throughout the building. Our team of experienced technicians can design, install, and troubleshoot wired networks to meet the specific needs of businesses or residential buildings.

NaviGator AI Toolkit is a collection of AI tools that help UF students, faculty, and staff kickstart their custom applications to make them AI-powered. Additionally, Toolkit provides UF students, faculty, and staff the ability to use several large language models (LLM), image generation models, and text to speech/speech to text models via the UF AI Gateway. Toolkit is part of NaviGator AI suite which provides self-service access to AI services for UF students, faculty and staff.

Provides the administration and maintenance of both static and dynamic IP addresses.

GatorMail provides email, calendaring, and Global Address Book for students, faculty and staff. The email service also encompasses SMTP, and Proofpoint on-premise mail volume hygiene service.

TeamDynamix is a platform managed by UFIT that provides service management, asset management, and project management capabilities. TeamDynamix is utilized by UFIT and federated IT units for IT management and support functions. Additionally, TeamDynamix serves as a customer support and service management platform for non-IT functions in several campus departments.

Jamf Pro is a comprehensive management system for Apple macOS computers and iOS devices. With Jamf Pro, organizations can proactively manage the entire lifecycle of all Apple devices. This includes deploying and maintaining software, responding to security threats, distributing settings, and analyzing inventory data.

UFIT manages and oversees operation of the UF campus intranet. Switches, routers, fiber and copper cables link together the various buildings on campus and connect them to the outside world and to each other. An additional service is to provide the network infrastructure in UF's two Data Centers.

Apache Website Hosting provides managed Apache/Linux website resources from within UFIT's infrastructure to run your website.

UF's wireless networks give users mobility and flexibility by enabling them to access the network without being tied to a physical location. To offer the benefits of this service to the University of Florida community we have deployed a campus-wide wireless network.

UFApps provides access to software applications from any computing device--laptops, tablets, desktops, and smartphones--from any location, at any time. This project began as a one-year pilot project funded by the Student Tech Fee. Due to overwhelmingly positive feedback, UFApps is a full production UFIT service for students and faculty!

The access request system is the role-based security request system that users utilize to gain access to enterprise applications. Role requests are initiated by Department Security Administrators. For more information, please visit http://identity.it.ufl.edu/process/overview/.

Virtual Machine (VM) hosting provides VMs to run dedicated and customized Linux or Windows systems.

UFIT provides complete system administration functionality for your servers for your department.

UFIT is pleased to provide access to free copies of Office 365 to UF students, faculty, and staff. As part of UF's campus-wide licensing agreement, the Microsoft Office 365 program allows multiple full downloads of Microsoft Office to personal computers and mobile devices at no charge.

HiPerGator is the University of Florida's supercomputer. Use this service type for all issues and support requests for HiPerGator software applications, auxiliary services (like PubApps), hardware, job scheduler, storage, access via SSH or web interfaces, data transfers, and other issues that do not fall within the scope of other service types below. Software requests include application and package installation on HiPerGator, help with individual installs, environments, workflows, management, hosting of reference data, etc. See HiPerGator User Documentation for more information.

UF GO is a new unified travel and PCard system through which UF faculty and staff will complete travel requests (previously known as “travel authorizations”), file travel expense reports and reconcile PCard charges. https://www.fa.ufl.edu/departments/travel/ (352) 392-1241

The myTraining portal is an integrated training management system for faculty and staff at the University of Florida and UF Health Shands. This "one-stop" portal enables faculty and staff to view training schedules, register for professional and required classes, and complete online training.

The University of Florida Virtual Private Network (VPN) Service is designed to allow university faculty, staff, and students to securely "tunnel" into campus over commodity networks, such as the Internet, and access services as if the user were on campus. It is also ideal for use over campus wireless networks.

Dropbox is a cloud file sharing and storage offering for UF faculty and staff which allows for collaboration for both UF and non-UF participants.

Microsoft Intune is a cloud-based endpoint management solution. It manages user access to organizational resources and simplifies app and device management across the organization's devices.

Listserv provides an enterprise email list management platform which allows faculty, staff, and students to handle list subscriptions, allows individualized subscription settings, email distribution, periodic digests, searchable archives, activity reports, distributed list ownership, and message delivery error handling.

Whenever reporting a system compromise, defaced website, or some other incident, either to UF network support or another organization, please make sure to include the following information: Your name and contact info. Those you contact may need to ask you for more information. Any applicable time-stamped system log files. Detailed log files are essential for others to understand security problems and compromises.