Popular Services

UFIT provides telecommunications services for the University of Florida.


Building Network - Wired offers installation and maintenance services for wired networking systems within buildings. This service includes setting up Ethernet cables, network switches, and other necessary hardware to ensure a stable and high-speed internet connection throughout the building. Our team of experienced technicians can design, install, and troubleshoot wired networks to meet the specific needs of businesses or residential buildings.


GatorMail provides email, calendaring, and Global Address Book for students, faculty and staff. The email service also encompasses SMTP, and Proofpoint on-premise mail volume hygiene service.


NaviGator Toolkit is a collection of AI tools that help UF students, faculty, and staff kickstart their custom applications to make them AI-powered. Additionally, Toolkit provides UF students, faculty, and staff the ability to use several large language models (LLM), image generation models, and text to speech/speech to text models via the UF AI Gateway. Toolkit is part of NaviGator AI suite which provides self-service access to AI services for UF students, faculty and staff.


UFIT manages and oversees operation of the UF campus intranet. Switches, routers, fiber and copper cables link together the various buildings on campus and connect them to the outside world and to each other. An additional service is to provide the network infrastructure in UF's two Data Centers.


VPN

The University of Florida Virtual Private Network (VPN) Service is designed to allow university faculty, staff, and students to securely "tunnel" into campus over commodity networks, such as the Internet, and access services as if the user were on campus. It is also ideal for use over campus wireless networks.


Virtual Machine (VM) hosting provides VMs to run dedicated and customized Linux or Windows systems.


The myTraining portal is an integrated training management system for faculty and staff at the University of Florida and UF Health Shands. This "one-stop" portal enables faculty and staff to view training schedules, register for professional and required classes, and complete online training.


IT@UF provides customer support for faculty and staff on their UF-owned and managed desktops, laptops, tablets, printers and other workspace devices.  TSS and IT Partners - listed at https://it.ufl.edu/itsm/meet-the-itsm-team/it-p... use myIT ticketing, otherwise contact your departmental or unit  IT support team directly for instructions on submitting local IT help requests. If your IT support unit uses myIT ticketing, submit a "UF-Owned Computer and Device Support" help request if you are experiencing problems or want to make a change with your UF-managed devices and services, such as computers, printers, email, browsers, internet connection, network files, etc. This is also the form to use if you want to change access rights for your employees, obtain quotes on software and hardware, or have general IT-related questions. For issues with classroom, computing labs or other equipment publicly available to students, please see the "Classrooms and Learning Space Support" service.


Provides the administration and maintenance of both static and dynamic IP addresses.


UF's wireless networks give users mobility and flexibility by enabling them to access the network without being tied to a physical location. To offer the benefits of this service to the University of Florida community we have deployed a campus-wide wireless network.


UFApps provides access to software applications from any computing device--laptops, tablets, desktops, and smartphones--from any location, at any time. This project began as a one-year pilot project funded by the Student Tech Fee. Due to overwhelmingly positive feedback, UFApps is a full production UFIT service for students and faculty!


Software Licensing Services (SLS) supports software license purchasing and distribution for departments, faculty, staff and students for specific software contracts at the University of Florida.


Dropbox is a cloud file sharing and storage offering for UF faculty and staff which allows for collaboration for both UF and non-UF participants.


The access request system is the role-based security request system that users utilize to gain access to enterprise applications. Role requests are initiated by Department Security Administrators. For more information, please visit http://identity.it.ufl.edu/process/overview/.


UF GO is a new unified travel and PCard system through which UF faculty and staff will complete travel requests (previously known as “travel authorizations”), file travel expense reports and reconcile PCard charges. https://www.fa.ufl.edu/departments/travel/ (352) 392-1241


Technology Support Services (TSS) is dedicated to providing comprehensive IT solutions and support, ensuring seamless technology experiences for its customers


Online application (GatorEvals) for students to assess instructors of UF college credit courses, access for instructors and departments to view the results of those evaluations, and integration with UF’s Learning Management System.


The myUFL portal provides UF students, faculty, and staff with direct access to UF's online resources, information, and systems. From the portal, users have single sign on access to Faculty & Research Services, Financial Information Services, Human Resource Information Services, Student Services, Data Analytics, Data Warehouse, Reporting Services, and Identity & Access Management.


Zoom is an easy to use video conferencing service that is now available to all students, faculty, and staff at UF for meetings, collaboration, and just to connect to other people. Any user with a Zoom account can create Zoom meetings that can accommodate up to 100 participants. In addition to individual accounts, webinar rooms of 100, 300, 500, and 1000 "seats" are available to be scheduled. Zoom is also available in Canvas for instructors to use in their courses.


NaviGator Chat is a web application that provides UF students, faculty, and staff the ability to chat with several large language models (LLM) and use image generation models with their own data sets. Chat is part of NaviGator AI suite which provides self-service access to AI services for UF students, faculty and staff.


The Directory and Phone Number Assistance Service allows you to locate professional information for published faculty and staff.