Popular Services

UFIT provides telecommunications services for the University of Florida.

Building Network - Wired offers installation and maintenance services for wired networking systems within buildings. This service includes setting up Ethernet cables, network switches, and other necessary hardware to ensure a stable and high-speed internet connection throughout the building. Our team of experienced technicians can design, install, and troubleshoot wired networks to meet the specific needs of businesses or residential buildings.

IT@UF provides customer support for faculty and staff on their UF-owned and managed desktops, laptops, tablets, printers and other workspace devices.  TSS and IT Partners - listed at https://it.ufl.edu/itsm/meet-the-itsm-team/it-p... use myIT ticketing, otherwise contact your departmental or unit  IT support team directly for instructions on submitting local IT help requests. If your IT support unit uses myIT ticketing, submit a "UF-Owned Computer and Device Support" help request if you are experiencing problems or want to make a change with your UF-managed devices and services, such as computers, printers, email, browsers, internet connection, network files, etc. This is also the form to use if you want to change access rights for your employees, obtain quotes on software and hardware, or have general IT-related questions. For issues with classroom, computing labs or other equipment publicly available to students, please see the "Classrooms and Learning Space Support" service.

Apache Website Hosting provides managed Apache/Linux website resources from within UFIT's infrastructure to run your website.

GatorMail provides email, calendaring, and Global Address Book for students, faculty and staff. The email service also encompasses SMTP, and Proofpoint on-premise mail volume hygiene service.

NaviGator Toolkit is a collection of AI tools that help UF students, faculty, and staff kickstart their custom applications to make them AI-powered. Additionally, Toolkit provides UF students, faculty, and staff the ability to use several large language models (LLM), image generation models, and text to speech/speech to text models via the UF AI Gateway. Toolkit is part of NaviGator AI suite which provides self-service access to AI services for UF students, faculty and staff.

The Directory and Phone Number Assistance Service allows you to locate professional information for published faculty and staff.

UFIT manages and oversees operation of the UF campus intranet. Switches, routers, fiber and copper cables link together the various buildings on campus and connect them to the outside world and to each other. An additional service is to provide the network infrastructure in UF's two Data Centers.

Technology Support Services (TSS) is dedicated to providing comprehensive IT solutions and support, ensuring seamless technology experiences for its customers

UFIT provides complete system administration functionality for your servers for your department.

Whenever reporting a system compromise, defaced website, or some other incident, either to UF network support or another organization, please make sure to include the following information: Your name and contact info. Those you contact may need to ask you for more information. Any applicable time-stamped system log files. Detailed log files are essential for others to understand security problems and compromises.

UF's wireless networks give users mobility and flexibility by enabling them to access the network without being tied to a physical location. To offer the benefits of this service to the University of Florida community we have deployed a campus-wide wireless network.

The access request system is the role-based security request system that users utilize to gain access to enterprise applications. Role requests are initiated by Department Security Administrators. For more information, please visit http://identity.it.ufl.edu/process/overview/.

NaviGator Assistant is the standard platform for UF campus to create simple AI assistants using a curated list of data source. Assistant is part of NaviGator AI suite which provides self-service access to AI services for UF students, faculty and staff.

The University of Florida Virtual Private Network (VPN) Service is designed to allow university faculty, staff, and students to securely "tunnel" into campus over commodity networks, such as the Internet, and access services as if the user were on campus. It is also ideal for use over campus wireless networks.

Provides the administration and maintenance of both static and dynamic IP addresses.

Virtual Machine (VM) hosting provides VMs to run dedicated and customized Linux or Windows systems.

Jamf Pro is a comprehensive management system for Apple macOS computers and iOS devices. With Jamf Pro, organizations can proactively manage the entire lifecycle of all Apple devices. This includes deploying and maintaining software, responding to security threats, distributing settings, and analyzing inventory data.

DSA Authorization Form (PDF). This form is used to designate a Department Security Administrator (DSA) for your area, or to initiate a security role change when your DSA transfers to another UF unit. This is is also the form to submit when your DSA no longer works for UF, or is no longer serving as the DSA for your unit. This form must be filled out and signed by the appropriate vice president, dean, director, or department chair. Approver Authorization Form (PDF). The individual you authorize as security role approver will have very important responsibilities. Using the Access Request System, approvers will review and act on requests made by Department Security Administrators (DSA) to grant or remove access to administrative computer applications for people in their department, college or division.

The Learning Analytics and Assessment team (within the UFIT Center for Instructional Technology and Training) assists instructors with student assessment technology including the scanning and processing of optical mark reader (OMR) Scantron answer sheets (more info at https://go.ufl.edu/at ). Scanning and scoring of answer bubble sheets is included in the cost of purchasing the answer documents through our department. Additional scoring services include item analysis, arrange analysis, and providing additional lists or data in a file format compatible to the Canvas e-Learning system. Consultations are highly encouraged as we can often provide customized service and assessment technology support upon request.

A/V Design and Installation Services provides design, installation, user interface creation and programming services for any department on campus seeking professional audiovisual integration. All systems are designed per user needs and can range in complexity from simple classroom projector rooms to broadcast-quality, distance-learning videoconferencing recording studios.

This service allocates permissions and access to specific applications and application features. Requests for access are processed through departmental staff, approved by application support staff, and then implemented within the specific technology requirement. ARS Roles, UFAD Groups, and IdM Directory Registry Affiliations and other attributes comprise the data used with these access policies.